Puhetta työelämästä
The journey of Pohjola Insurance's claims services towards an agile operating model began approximately four years ago, in the spring of 2020. We both have been involved in this journey as agile coaches, Teemu right from the start, while Sami moved there from OP's Retail Banking segment in the spring of 2021. When we received an invitation to share our agile transformation journey at ScanAgile (a Nordic seminar for the agile community), we realized that pausing and reviewing our recent history was worthwhile: the journey was not actually a linear timeline but rather a series of overlapping and consecutive waves.
Julkaistu 9.2.2024 Teksti: Sami Luoma
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